Skip to main content
πŸš€ Update July 2026: New Centro Business 3.0 Firmware "10.04.14" available β€” fixes the Alcatel/TCL Internet Backup Dongle issue. Details in the Release Note.

Hello! Thats the Centro Business Guide

Welcome

This documentation maps the menu structure of the Router Portalimg and provides a quick overview of all functions. It includes detailed explanations of all configurations and settings, serving as a central information hub for the entire Centro Business family.



Area of application of the Centro Business​

B2B OfferingsCommercial InformationTechnical Documentation
beem Office incl. beemNetwww.swisscom.ch/beemoffice imgdocs.beem.swisscom.com img
Business Internet Serviceswww.swisscom.com/smartbusinessconnect imgNone
Enterprise Connect XSwww.swisscom.com/ec imgEnterprise Connect Guide img
Direct Internet Accesswww.swisscom.com/dia imgNone

info

For Centro Business users utilizing site networking – such as Business Network Solutions (see BNS Manual img) or Enterprise Connect S (see EC Guide img) – certain parts of this guide do not apply. In these cases, the router is managed exclusively via the central dashboard.


danger

End of Support for Centro Business 1.0​

The Centro Business 1.0 router is no longer authorized for use on the Swisscom network. Following a two-year phase-out period, this model has been systematically decommissioned since November 2025. Affected customers have been provided with a suitable replacement device.


Installation instructions​

Step-by-step instructions NEW

Device and connections NEW


Further Documents​



info

Is something missing here? Give us your feedback!

Help us improve the CB-Guide. Let us know what content you are missing or how we can improve.

Send feedback