Access to the router portal
The local router portal offers various setting options:
- Access to the router portal is possible locally within the company network as well as remotely.
- Different roles with corresponding rights are offered for access.
Goal and Purpose
Via the router portal, various local settings for the customer network (LAN) can be made, information about connections and services can be viewed, or a backup of the local router configuration can be created.
Roles & Permissions
Three different roles with corresponding permissions are available for access
| admin | superadmin | techadmin | |
|---|---|---|---|
| Access Address | LAN IP | WAN IP | LAN or WAN IP |
| Access enabling | Always on | from My SC Business | from Router-Portal |
| Access Protocol Type | HTTP or HTTPS | HTTP only | LAN: HTTPS or HTTP WAN: HTTPS only |
| Access Timeout | permanently | Temporary 30min | Temporary 15, 30, 60min |
| Role | Customer (local access) | Customer & IT-Partner (remote access) | IT-Partner (remote access) |
| :-------------------------------------------------------- | :-----------------------: | :-----------------------: | :-----------------------: |
| Router password (admin password) | Read / Write | - / - | - / - |
| techadmin password | Read / Write | - / - | Read / - |
| Enable Remote Access (Activation & set duration) | Read / Write | Read / Write | Read / Write |
| PPP credentials | Read / Write | - / - | Read / Write |
| WLAN Passphrase | Read / Write | - / - | Read / Write |
| WLAN Settings (SSID, WPS, Encryption) | Read / Write | Read / - | Read / Write |
| WLAN transmission (WLAN standard & Channel) | Read / Write | Read / Write | Read / Write |
| USB Storage Password | Read / Write | Read / Write | Read / Write |
| VPN Password | Read / Write | Read / Write | Read / Write |
| DynDNS Password | Read / Write | Read / Write | Read / Write |
| SIP-TA | Read / Write | - / - | Read / Write |
| NAT-Table (Expert - Diagnostics) | - / - | Read / Write | Read / Write |
Open Router Portal
- InOne SME or Business Internet Service
- Enterprise Connect XS
Local
Open the Internet browser on the PC and access the router portal via the corresponding "Gateway IP address" (Standard: http://192.168.1.1). Alternatively, the hostname http://centrobusiness.local can be used.
Remote
Via "My Swisscom Business", temporary remote access from outside the local network (LAN) can be activated (superadmin).
Local & Remote
Router access is to be used exclusively via the EC Dashboard.
Prerequisite for access
The password for local router administration is known.
Limitations
Local access is generally not possible if:
-
The router is switched off or restarting
-
The Internet connection from the end device is encrypted (e.g., VPN/RAS)
-
The router is in use with BNS/EC-S (site networking)
-
The end device is connected only via IPv6
-
The connected Ethernet port on the router is:
- configured as WAN Failover
- disabled via the router portal
- configured for the DMZ
- configured for PPP Passthrough
- configured for IP Passthrough
-
The connected WLAN meets one of the following conditions:
- The separated WLAN was used instead of WLAN1 or WLAN2.
- DMZ is activated on all ports – this also includes the WLAN.
FAQ - Access to the router portal
What is the menu structure of the router portal?
Note Depending on the access role and deployment mode, the menu differs slightly:
Menu structure of the router portal 
What is the difference between Login and Secure Login?
When choosing the login mode, a new browser window opens either with http:// (Login) or with https:// (Secure Login). Secure Login takes place with a self-signed certificate, which cannot be verified by the browser. The subsequent error message must therefore be ignored.
What is the standard router password after a reset (Default)?
For a Centro Business not activated by Swisscom, the password is reset to the factory setting and is 1234.
Is access to the router portal possible via the Internet?
Via the Swisscom customer portal, temporary access to a Centro Business can be activated from outside the LAN.
Is the router protected against unauthorized access?
- Yes, the router is completely protected against unauthorized access.
- If access is activated via the Swisscom customer portal, time-limited access from the Internet is enabled.
- This can lead to possible brute-force attacks and temporarily negatively influence stability.
Where can the router password be changed?
- In My Swisscom Business, a new password can be generated (if the old password has been forgotten).
- In the Router Portal under the tab Router ➜ Password, this can also be changed (however, the old password must be known).
How can the Gateway IP be recognized if it is not typically 192.168.1.1?
The Gateway IP address cannot be reliably derived from the client IP, as the gateway address can be freely defined in the router portal and thus does not necessarily end in *.1. Also with site networking (BNS or EC-S), the gateway can differ, typically to x.x.x.2.
Therefore, the Gateway IP address must be checked directly in the router portal. For BNS or EC-S, the Gateway IP can be viewed in the respective dashboard.
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