Welcome
This guide provides comprehensive product documentation based on the menu structure of the Router Portal 
, which can be accessed at any time. Furthermore, all relevant information regarding the Centro Business family is centralized here.
Area of application of the Centro Business
| B2B Offerings | Commercial Information | Technical Documentation |
|---|---|---|
| beem Office incl. beemNet | www.swisscom.ch/beemoffice  | docs.beem.swisscom.com |
| Business Internet Services | www.swisscom.com/smartbusinessconnect | None |
| Enterprise Connect XS | www.swisscom.com/ec | Enterprise Connect Guide |
| Direct Internet Access | www.swisscom.com/dia | None |
For Centro Business users employing site networking, such as Business Network Solutions (see BNS Manual ) or Enterprise Connect S (see EC-Guide ), various contents in this guide do not apply, as the router is managed exclusively centrally via the dashboard.
End of Support for Centro Business 1.0
The Centro Business 1.0 model is no longer permitted on the Swisscom network and has been regularly blocked since November 2025, following a two-year phase-out period. Customers have been provided with appropriate replacement routers.
Further Documents
-
Comparison Overview Centro Business 2.0 / Centro Business 3.0 German
English -
Declaration of Conformity Centro Business 2.0
Centro Business 3.0 -
Everything about power consumption www.swisscom.ch
Installation Instructions
Step-by-step instructions, descriptions of connections, and LED explanations for the different routers and technologies can be found here.
Is something missing here? Feedback is welcome! pilot@swisscom.com Please describe the area where content is expected or what could be improved.