Backup and Restore
The Centro Business offers the option to save/export personal or manual configurations of the router to a file via the router portal and restore them, for example, on a replacement device.
For complex manual local router configurations, a regular backup is recommended! Setting a reminder is advisable (1-2x a year).
Goal and Purpose
In the event of a router exchange or a factory reset, a time-consuming re-configuration can be prevented. Important: Backup files created with older firmware are not always compatible. Soon Table
Note The ".bin file" generated by the backup may contain sensitive data, such as DynDNS access credentials. This file must be handled securely and protected.
Perform Backup and Restore
Save configurations as "Backup"
Saving generates a BIN file with the following filename.
Example: config_SX_7722 _ 100402 _ 2024-11-12T172720.bin
-
SX_7722 = Centro Business 3.0 10XXXX = Firmware Date+Timestamp
-
SF_6840 / ST_6840 = Centro Business 2.0 9XXXX = Firmware Date+Timestamp
Certain Internet browsers/operating systems (OS) require approval for the file download to the computer. Without this approval, the file remains corrupt.
Restore "Backup"
Various functional areas can be selected for restoration from the backup (everything is selected by default):
- Routing & Firewall (includes firewall,port forwarding,public addresses,appliances,router)
- Network Basic Settings
- Devices
- DynDNS
- USB Storage
- Static Routing
- Peer-to-Peer VPN
- IP Phone
- Manual DNS Settings
- WLAN Not recommended as conflicts may occur with Easy-Activation
- Techadmin
- Tel. Line Settings
FAQ - Backup & Restore
Are all router settings saved in the backup?
No, certain essential settings are synchronized with Swisscom via Device Management. Details at: Easy-Activation explained
Can a backup file from a Centro Business 2.0 also be installed on Centro Business 3.0?
Yes, provided the Centro Business 2.0 backup was created with a newer firmware version.
Can a backup file from a Centro Business 1.0 also be installed on Centro Business 2.0 or 3.0?
No, unfortunately not! Centro Business 1.0 is no longer supported by Swisscom (PhaseOut end of 2025).
What needs to be considered when re-installing a backup file on the router?
If technical problems were the reason for a router exchange or factory reset, caution should be exercised when re-applying a previous configuration, as this may have been the trigger for the original problems.
Is this "Backup & Restore" procedure also supported via "Remote"?
Yes, this is particularly interesting for any IT support staff not located on-site. They can activate router access for the corresponding location via "My Swisscom Business" and thus either create a backup (.BIN file) and save it centrally, or restore such a configuration. This procedure leads to an immediate router restart!
Note: In remote access, the router portal may react somewhat slowly, so patience is required.
Is something missing here? Feedback is welcome! pilot@swisscom.com Please describe the area where content is expected or what could be improved.