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🚀 Update July 2026: New Centro Business 3.0 Firmware "10.04.14" available — fixes the Alcatel/TCL Internet Backup Dongle issue. Details in the Release Note.

Backup and Restore

The Centro Business offers the option to save/export the personal or manual configurations of the router in a file within the router portal and, for example, restore them on a replacement device.

tip

For complex manual local router configurations, a regular backup is recommended!
Set yourself a reminder now (1-2 times a year)

--- In the event of a router replacement or a factory reset, a time-consuming re-configuration can be avoided. Important: - A backup from a Centro Business 2.0 can also be restored on a Centro Business 3.0. - Backup files created with much older firmware are not compatible in every case. CBG_backup_Restore_Sinn

danger

Note The ".bin file" generated by the backup may contain sensitive data, such as DynDNS credentials. This file must be handled securely and protected.


Perform Backup and Restore​

Save configurations as a "Backup"​

Saving generates a BIN file with the following filename.

Example: config_SX_7722 _ 100402 _ 2024-11-12T172720.bin

  • SX_7722 = Centro Business 3.0 10XXXX = Firmware Date+Timestamp

  • SF_6840 / ST_6840 = Centro Business 2.0 9XXXX = Firmware Date+Timestamp

tip

Certain internet browsers/operating systems (OS) require consent for the file download to the computer. Without this consent, the file remains corrupt.


Restore "Backup"​

Various functional areas can be selected for what should be restored from the backup (everything is selected by default):

  • Routing & Firewall (includes firewall,port forwarding,public addresses,appliances,router)
  • Network Basic Settings
  • Devices
  • DynDNS
  • USB Storage
  • Static Routing
  • Peer-to-Peer VPN
  • IP Phone
  • Manual DNS Settings
  • WLAN Not recommended as conflicts may occur with Easy-Activation
  • Techadmin
  • Tel. Line Settings

FAQ - Backup & Restore​

Are all router settings saved in the backup?

No, certain essential settings are synchronized with Swisscom via device management. Details at: Easy-Activation explained

Can a backup file from a Centro Business 2.0 also be installed on a Centro Business 3.0?

Yes, provided the Centro Business 2.0 backup was created with a newer firmware version.

Can a backup file from a Centro Business 1.0 also be installed on a Centro Business 2.0 or 3.0?

No, unfortunately not! Centro Business 1.0 is no longer supported by Swisscom (PhaseOut end of 2025).

What should be considered when re-installing a backup file on my router?

If technical problems were the cause of a router replacement or factory reset, one should be cautious about reusing a previous configuration, as it may have been the trigger for the original problems.

Is this "Backup & Restore" procedure also supported via "Remote"?

Yes, this is particularly interesting for IT administrators who are not located on-site. They can activate router access via "My Swisscom Business" for the respective location and thus either create a backup (.BIN file) and secure it centrally. Likewise, such a configuration can be restored. This procedure leads to an immediate router restart!

Note: In remote access, the router portal reacted somewhat slowly, so please be patient.

CBG_remote_access_br


info

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